Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1. We collect the following types of information:

• Hotel Details: Information such as hotel name and street address from Cloudbeds.
• User Details: Information such as name and email address from Cloudbeds for logging in.
• Smart Lock Details: Information such as smart lock IDs and names from Exivio portal.
• WhatsApp Details: Information such as first name, last name, and phone number to send messages to customers.

2. How We Use Your Information

2.1. We use the information we collect to:

• Provide and maintain our Service.
• Authenticate users.
• Send messages to customers via WhatsApp.

3. Information Sharing and Disclosure

3.1. We do not share your personal information with third parties except as described in this Privacy Policy.

3.2. We may disclose your information to:

• Comply with a legal obligation.
• Protect and defend our rights or property.
• Prevent or investigate possible wrongdoing in connection with the Service.
• Protect the personal safety of users of the Service or the public.

4. Data Security

4.1. We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free.

5. Your Data Protection Rights

5.1. Depending on your location, you may have the following rights regarding your personal information:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe