Terms & Conditions

These Terms of Service (“Terms”) govern your use of our website and application (“Service”). By using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Service.

1. Use of the Service

1.1. You must comply with all applicable laws and regulations when using our Service.

1.2. You agree not to misuse the Service or help anyone else to do so. For example, you must not:

  • Attempt to gain unauthorized access to the Service.
  • Disrupt the performance of the Service.
  • Use the Service for any unlawful purpose.

2. User Accounts

2.1. To access certain features of the Service, you may be required to create an account.

2.2. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3. Data Collection and Usage

3.1. By using the Service, you acknowledge that we collect certain information about you, including but not limited to:

  • Hotel details (hotel name, street, etc.) from Cloudbeds.
  • User details from Cloudbeds for logging in (Name, Email).
  • Smart lock details from Exivio portal (smart lock IDs and names).
  • WhatsApp details for sending messages (first name, last name, and phone number).

3.2. We use this information to provide and improve the Service, including but not limited to:

  • Authenticating users.
  • Sending messages to customers via WhatsApp.

4. Termination

4.1. We may terminate or suspend your account and access to the Service at our sole discretion, without prior notice or liability, for any reason, including if you breach these Terms.

4.2. Upon termination, your right to use the Service will immediately cease.

5. Changes to the Terms

5.1. We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on our website.

5.2. By continuing to use the Service after any changes become effective, you agree to be bound by the revised Terms.

6. Limitation of Liability

6.1. To the maximum extent permitted by law, [Your Company Name] shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use the Service.
  • Any unauthorized access to or use of our servers and/or any personal information stored therein.
  • Any interruption or cessation of transmission to or from the Service.

7. Governing Law

7.1. These Terms shall be governed and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

8. Contact Us

8.1. If you have any questions about these Terms, please contact us at [Your Contact Information].